Terms of service

 Payment Methods

The following cards are accepted: VISA, Mastercard. The details of your Credit Card are not stored in any database, or similar.  



 It is an electronic payment company that allows the transfer of money between users they have email. It is a totally safe method since the credit card details are not provided. In this case, payments made with Paypal have a surcharge of 2.5% of the total amount that the client must pay for management expenses of the Paypal platform. 


 For more information: www.paypal.com 


 Defective product 


 We are sorry that you have not received the product in perfect condition. Please, contact our support team, who will try to solve the problem as soon as possible, through one of these options: 


 - Send an email to welcomesk8@welcomesk8.com indicating in the subject: Defective product + the order number (Eg. Defective product 10,999) and explain the problem you have had. 


 - Call us at our customer service telephone number: +34 914 45 62 61. 


 You can stop by our store at c / Corredera Alta De San Pablo, 16, 28004, Madrid.